The service contract is provided and administered by Likewize Device Protection, LLC. The insurance coverage is being provided by New Hampshire Insurance Company, through Likewize Agency, LLC and is administered by Likewize Device Protection, LLC.
The Programs are repair and replacement services provided to customers of C Spire. This coverage may provide a duplicate of other sources of coverage. You are not required to purchase insurance to activate wireless service. If the exact model is not available, the replacement will be of like kind and quality. Replacement of ‘accessories’ may be with generic or non-original manufacturer accessories. Reconditioned equipment may have minor cosmetic flaws. PLEASE READ THE SERVICE CONTRACT CAREFULLY TO DETERMINE YOUR RIGHTS, DUTIES AND WHAT IS AND IS NOT COVERED.Ĭlaims may be fulfilled with new or reconditioned equipment. We will not cover loss or damage caused directly or indirectly by any of the exclusions listed in the complete Insurance Coverage Certificate. Please refer to this website for the most current information. This program may change or be modified during your term. This fee may vary and is the difference between the Repair Deductible paid and the Repair/Replacement Deductible. If your protected device is returned with the locking feature enabled, you may be charged a Locked Device Fee of up to the amount of the unsubsidized, new retail price of the enrolled device at the time of enrollment.Ī No Trouble Found Fee of $100 may be charged if you are approved for a Claim and no trouble is found with the device you return to us or bring in for repair.Ī Claim Conversion Fee may be charged if you pay the screen only Repair Deductible and other damage is found or if you pay a Repair Deductible and the device is replaced. In this version we’ve enhanced the features offered to our fiber users and have updated the account linking process. If your original equipment is not returned within ten (10) days, you will be charged a Non-Return Equipment Fee of up to the non-subsidized, non-discounted retail price of the enrolled device at the time of enrollment. We’re always improving the My C Spire app to give you the best account management experience.
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View our program guide for the full rundown of program pricing, coverage and details.Īre there other fees I should know about?Īdditional fees you may subject to are: Non-Return Fee, Locked Device Fee, No Trouble Found Fee, and Claim Conversion Fee. Please Note: Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen 1 Beginning in month 25 of enrollment, you are eligible for 3 approved claims in a rolling 12-month period, 2 of which may be for accidental damage from handling and out-of-warranty malfunction, and 1 of which may be for lost/theft.
In-warranty claims performed during the first 24 months of your enrollment do not count towards this limit. For a full pricing breakdown, including the specific repair and replacement deductibles, see the cost table below.Ĭlaims for the first 24 months of enrollment, you are eligible to receive 3 approved claims in a rolling 12-month period, 2 of which may be for accidental damage from handling and 1 of which may be for lost/theft. Pricing ranges from $10.95 to $16.95 per month, with deductibles ranging from $29.00 to $399.00.
Please note that your device must be fully operational at the time of program activation in order to enroll.Ĭoverage includes lost, theft, accidental damage from handling, in-warranty malfunction (24 months) and out-of-warranty malfunction (following the expiration of the in-warranty time period). As we see the dots pop up on that map for people who have gone to the website, we will see where the demand is and try to service those areas first.$199.00 Wireless Protection with AppleCare Services Program OverviewĮnrolling in Wireless Protection with AppleCare Services is easy! Simply sign up when you buy your new phone or device or within 60 days of purchase and your coverage starts immediately. “So people going to our website, which is /alfiber, can go there, click on home services, and you can input your address that tells us you’re interested. “We want to serve ultimately the whole city, but we have to decide where we’re going to go first by where we see demand,” Moncrief said. To measure this, Moncrief asks everyone interested in C-Spire to visit /alfiber to request service. The company is going from the north areas of the county and moving their way down, Moncrief said, but they plan to service the areas with the highest demand first. “They are probably already in Helena and Pelham, but certainly a great deal more as we start scheduling installations.” “You’ll see our little blue trucks moving around Shelby County here soon,” he added. The customer inspired business plans to offer service to customers in Alabaster within the next three or four months, Moncrief said.